Retail & Luxury DOWNLOAD BROCHURE Center Of Excellence – Retail & Luxury One of the centers to be conceptualized in the year 2013 was the Center of Excellence for Retail & Luxury. Center™s Mission: Create a Global Knowledge Platform for both Retail and Luxury through deep research. An Advisory Boardconsisting of industry leaders in Retail and Luxury has been set up to act as a sounding board for all Projects that get initiated throughthe Centers Members. Rationale For Research Collaboration Leading Faculty at SDA Bocconi in Retail & Luxury – Doing research on Consumer Buyer Behavior, Customer Satisfaction & Dissatisfaction, Loyalty Programs, Privacy, Category Management, Channel Management, E-Commerce & Mobile Commerce, Experiential Marketing, Retail Innovation, Retail Distribution, Private labels vs Brands and Value Co-Creation. Director Prof. Dr Anjana Grewal, Ph.D., has several decades of experience in Retail & FMCG sectors at Senior Level in India, Expertise in Marketing Channel Management, Service Quality & Customer Satisfaction. Bocconi has 263 Partner Schools across the world which helps us to connect with other countries to determine best practices. Experience in developing Digital Questionnaire & managing backend data Managed Field Solutions for a Pan India study. Thereby creating a new capability for the center to undertake large studies in future. Deep Experience in Qualitative and Quantitative Research Projects. RETAIL MANAGER An executive education program with both Milan and India editions has been successfully executed in 2013 and 2014 RESEARCH PROJECTS Legal Aspects for Retail  2014″ Pricing of SKUs in various Retail Chains” Study of the Fragrance Market, 2015 The Current Indian Shopper & Retail Channel Levers, 2015-2016 The Sachet Revolution in India” WIP A Research Report on Ice-cream Industry in India “WIP Mall study for India’s key cities” WIP Loyalty program for fashion apparel industry” WIP Customer Satisfaction in Airlines / Hospitality Sector” WIP DOWNLOADABLE REPORTS E-Commerce in India 2020 Report RETAIL FORUM Roundtable Conference on ‘Customer Centricity in Retail Industry in India’ 2016Roundtable Conference on ‘Game Changing Levers in the Omni-channel Retail World in India’  2017 Activities Retail Manager An executive education program with both Milan and India editions has been successfully executed in 2013 and 2014 Research Projects Legal Aspects for Retail  2014″ Pricing of SKUs in various Retail Chains” Study of the Fragrance Market, 2015 The Current Indian Shopper & Retail Channel Levers, 2015-2016 The Sachet Revolution in India” WIP A Research Report on Ice-cream Industry in India “WIP Mall study for India’s key cities” WIP Loyalty program for fashion apparel industry” WIP Customer Satisfaction in Airlines / Hospitality Sector” WIP Downloadable Reports E-Commerce in India 2020 Report Retail Forum Roundtable Conference on ‘Customer Centricity in Retail Industry in India’ 2016 Roundtable Conference on ‘Game Changing Levers in the Omni-channel Retail World in India’  2017 An executive education program with both Milan and India editions has been successfully executed in 2013 and 2014 Legal Aspects for Retail  2014″ Pricing of SKUs in various Retail Chains” Study of the Fragrance Market, 2015 The Current Indian Shopper & Retail Channel Levers, 2015-2016 The Sachet Revolution in India” WIP A Research Report on Ice-cream Industry in India “WIP Mall study for India’s key cities” WIP Loyalty program for fashion apparel industry” WIP Customer Satisfaction in Airlines / Hospitality Sector” WIP E-Commerce in India 2020 Report Roundtable Conference on ‘Customer Centricity in Retail Industry in India’ 2016 Roundtable Conference on ‘Game Changing Levers in the Omni-channel Retail World in India’  2017 RESEARCH PROJECTS Legal Aspects for Retail  2014″ Pricing of SKUs in various Retail Chains” Study of the Fragrance Market, 2015 The Current Indian Shopper & Retail Channel Levers, 2015-2016 The Sachet Revolution in India” WIP A Research Report on Ice-cream Industry in India “WIP Mall study for India’s key cities” WIP Loyalty program for fashion apparel industry” WIP Customer Satisfaction in Airlines / Hospitality Sector” WIP DOWNLOADABLE REPORTS E-Commerce in India 2020 Report RETAIL FORUM Roundtable Conference on ‘Customer Centricity in Retail Industry in India’ 2016 Roundtable Conference on ‘Game Changing Levers in the Omni-channel Retail World in India’  2017