Faced with time-consuming manual validation and release cycle bottlenecks on their global eCommerce platforms, Royal Caribbean Group needed a way to empower their manual QA teams to automate. The challenge was to scale quality efforts without requiring deep programming expertise.By introducing BrowserStack’s Low Code Automation, Royal Caribbean enabled its manual testers to build robust automation scripts using an intuitive recorder and natural language interface. Leveraging AI-powered features, self-healing capabilities, and complex dataset parameterization, the team automated complex booking flows across multiple regions.This hybrid strategy, combining Low Code Automation for manual testers with traditional scripting for engineers, led to accelerated validation, significantly improved efficiency, and higher-quality releases, allowing the company to scale automation across both technical and non-technical teams.